50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat, authors & editors
Material type:
TextPublication details: Amherst, MA: HRD Press, 2003Description: xiii, 257 p. (looseleaf) : ill. ; 28 cm. + 1 computer discISBN: - 0874257379
- 50 activities for achieving excellent customer service [computer file]
| Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode | |
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UMPLIB GAMBANG | HF5415.5 .D62 2003 (Browse shelf(Opens below)) | 1 | Available | 0000014681 | |||
Accompanying Material
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UMPLIB GAMBANG | CD 1356 | HF5415.5 .D62 2003 (Browse shelf(Opens below)) | 1 | Available | 0000014855 | |||
Accompanying Material
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UMPLIB GAMBANG | CD 1356 | HF5415.5 .D62 2003 (Browse shelf(Opens below)) | 1 | Available | c.2 | 0000015032 |
Includes bibliographical references and index