E-service : (Record no. 20823)

MARC details
000 -LEADER
fixed length control field 00925nam a2200241 a 4500
001 - CONTROL NUMBER
control field vtls000003114
003 - CONTROL NUMBER IDENTIFIER
control field KUKTEM
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20251117142024.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060614t2001 nyua f 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0814406068
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201904301212
Level of effort used to assign nonsubject heading access points AUTHORITY
Level of effort used to assign subject headings 201107131648
Level of effort used to assign classification VLOAD
Level of effort used to assign subject headings 201105241031
Level of effort used to assign classification Fida
Level of effort used to assign subject headings 200908141010
Level of effort used to assign classification VLOAD
-- 200606141111
-- VLOAD
040 ## - CATALOGING SOURCE
Original cataloging agency UMP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.52 .Z46 2001
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Zemke, Ron
245 10 - TITLE STATEMENT
Title E-service :
Remainder of title 24 ways to keep your customers when the competition is just a click away /
Statement of responsibility, etc. Ron Zemke, Tom Connellan
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. AMACOM,
Date of publication, distribution, etc. 2001
300 ## - PHYSICAL DESCRIPTION
Extent viii, 341 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 323-325) and index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Internet marketing
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Connellan, Thomas K
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total checkouts Full call number Barcode Date last seen Copy number Cost, replacement price Price effective from Koha item type
  Not lost Library of Congress Classification     UMPLIB GAMBANG UMPLIB GAMBANG 04/09/2019 106.90   HF5415.52 .Z46 2001 0000000847 04/09/2019 1 106.90 04/09/2019 Open Shelf

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