E-service : (Record no. 20823)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00925nam a2200241 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000003114 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251117142024.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060614t2001 nyua f 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0814406068 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201904301212 |
| Level of effort used to assign nonsubject heading access points | AUTHORITY |
| Level of effort used to assign subject headings | 201107131648 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 201105241031 |
| Level of effort used to assign classification | Fida |
| Level of effort used to assign subject headings | 200908141010 |
| Level of effort used to assign classification | VLOAD |
| -- | 200606141111 |
| -- | VLOAD |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HF5415.52 .Z46 2001 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zemke, Ron |
| 245 10 - TITLE STATEMENT | |
| Title | E-service : |
| Remainder of title | 24 ways to keep your customers when the competition is just a click away / |
| Statement of responsibility, etc. | Ron Zemke, Tom Connellan |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | AMACOM, |
| Date of publication, distribution, etc. | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 341 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p. 323-325) and index |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer loyalty |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Internet marketing |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Connellan, Thomas K |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not lost | Library of Congress Classification | UMPLIB GAMBANG | UMPLIB GAMBANG | 04/09/2019 | 106.90 | HF5415.52 .Z46 2001 | 0000000847 | 04/09/2019 | 1 | 106.90 | 04/09/2019 | Open Shelf |