The eternal e-customer : (Record no. 21867)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00749nam a2200205 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000004056 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251117142055.0 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 007136479X |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201107131656 |
| Level of effort used to assign nonsubject heading access points | VLOAD |
| Level of effort used to assign subject headings | 200908141019 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200908140952 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200908131513 |
| Level of effort used to assign classification | VLOAD |
| -- | 200606141116 |
| -- | VLOAD |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HF5415.525 .B47 2001 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bergeron, Bryan P. |
| 245 04 - TITLE STATEMENT | |
| Title | The eternal e-customer : |
| Remainder of title | how emotionally intelligent interfaces can create long-lasting customer relationships / |
| Statement of responsibility, etc. | Bryan P. Bergeron |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York: |
| Name of publisher, distributor, etc. | McGraw-Hill, |
| Date of publication, distribution, etc. | c2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxvi, 261 p.: |
| Other physical details | ill.; |
| Dimensions | 24 cm |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p. [235]) and index |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer loyalty |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Internet marketing |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not lost | Library of Congress Classification | UMPLIB GAMBANG | UMPLIB GAMBANG | 04/09/2019 | 113.67 | HF5415.525 .B47 2001 | 0000000844 | 04/09/2019 | 113.67 | 04/09/2019 | Open Shelf |