Measuring customer satisfaction / Richard F. Gerson (Record no. 24457)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00728nam a2200229 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000007659 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251117142212.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060606t2004 xxu gr |0 1 0|eng | |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1560521783 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201107131727 |
| Level of effort used to assign nonsubject heading access points | VLOAD |
| Level of effort used to assign subject headings | 200908141057 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200908141030 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200908131536 |
| Level of effort used to assign classification | VLOAD |
| -- | 200606141135 |
| -- | VLOAD |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HF5415.5 .G47 1993 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gerson, Richard F. |
| 245 00 - TITLE STATEMENT | |
| Title | Measuring customer satisfaction / Richard F. Gerson |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Menlo Park, CA: |
| Name of publisher, distributor, etc. | Crisp Publications, |
| Date of publication, distribution, etc. | 1993 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 112 p.: |
| Other physical details | ill.; |
| Dimensions | 26 cm |
| 440 #2 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | A Fifty-minute series |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer satisfaction |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| General subdivision | Evaluation |
| 942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha issues (borrowed), all copies | 1 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not lost | UMPLIB GAMBANG | UMPLIB GAMBANG | 04/09/2019 | 1 | HF5415.5 .G47 1993 | 0000006853 | 26/10/2020 | 02/03/2020 | 04/09/2019 | Open Shelf |