Measuring customer satisfaction / Richard F. Gerson

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Material type: Text

TextSeries: A Fifty-minute seriesPublication details: Menlo Park, CA: Crisp Publications, 1993Description: 112 p.: ill.; 26 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .G47 1993 (Browse shelf(Opens below))	Available		0000006853