MARC details
| 000 -LEADER |
|---|
| fixed length control field |
00837nam a2200229 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000010477 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251117142326.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
060606t2004 xxu gr |0 1 0|eng | |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0471248169 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201107131751 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
200908141128 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908141100 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200908131554 |
| Level of effort used to assign classification |
VLOAD |
| -- |
200606141150 |
| -- |
VLOAD |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HD9696.C62 C96 1998 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Czegel, Barbara 1953- |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Running an effective help desk / |
| Statement of responsibility, etc. |
Barbara Czegel |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York: |
| Name of publisher, distributor, etc. |
Wiley Computer Pub., |
| Date of publication, distribution, etc. |
1998 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxv, 434 p.: |
| Other physical details |
ill.; |
| Dimensions |
24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (p. 425-426) and index |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Computer industry |
| General subdivision |
Customer services |
| -- |
Management |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Electronic office machine industry |
| General subdivision |
Customer services |
| -- |
Management |