Running an effective help desk / Barbara Czegel

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Material type: Text

TextPublication details: New York: Wiley Computer Pub., 1998Edition: 2nd edDescription: xxv, 434 p.: ill.; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HD9696.C62 C96 1998 (Browse shelf(Opens below))	Available		0000000798

Includes bibliographical references (p. 425-426) and index