Normal view MARC view ISBD view

Customer relationship management : (Record no. 36654)

MARC details
000 -LEADER
fixed length control field	00955nam a2200253 a 4500
001 - CONTROL NUMBER
control field	vtls000023515
003 - CONTROL NUMBER IDENTIFIER
control field	KUKTEM
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20251117144443.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	080116s2007 mau f 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	1423900847
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9781423900849
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	201107131948
Level of effort used to assign nonsubject heading access points	VLOAD
Level of effort used to assign subject headings	201105091238
Level of effort used to assign classification	ida
Level of effort used to assign subject headings	200908141401
Level of effort used to assign classification	VLOAD
Level of effort used to assign subject headings	200908141333
Level of effort used to assign classification	VLOAD
--	200801160925
--	kam
040 ## - CATALOGING SOURCE
Original cataloging agency	UMP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR)	HF5415.5 .W34 2007
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Wagner, William P.
245 10 - TITLE STATEMENT
Title	Customer relationship management :
Remainder of title	a people, process, and technology approach /
Statement of responsibility, etc.	William P. Wagner, Michael Zubey
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Boston, Mass. :
Name of publisher, distributor, etc.	Thomson Course Technology,
Date of publication, distribution, etc.	2007
300 ## - PHYSICAL DESCRIPTION
Extent	191 p. :
Other physical details	ill. ;
Dimensions	24 cm.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
General subdivision	Management
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
General subdivision	Data processing
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Business intelligence
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name	Zubey, Michael

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Date acquired	Cost, normal purchase price	Total checkouts	Full call number	Barcode	Date last seen	Copy number	Cost, replacement price	Price effective from	Koha item type
	Not lost	Library of Congress Classification			UMPLIB GAMBANG	UMPLIB GAMBANG	04/09/2019	1106.00		HF5415.5 .W34 2007	0000026317	04/09/2019	1	1106.00	04/09/2019	Open Shelf