Customer relationship management : a people, process, and technology approach / William P. Wagner, Michael Zubey
Material type:
TextPublication details: Boston, Mass. : Thomson Course Technology, 2007Description: 191 p. : ill. ; 24 cmISBN: - 1423900847
- 9781423900849
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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UMPLIB GAMBANG | HF5415.5 .W34 2007 (Browse shelf(Opens below)) | 1 | Available | 0000026317 |