Service management : (Record no. 75452)

MARC details
000 -LEADER
fixed length control field 01392nam a2200349 a 4500
001 - CONTROL NUMBER
control field vtls000082339
003 - CONTROL NUMBER IDENTIFIER
control field KUKTEM
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20251125095852.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 141027t2014 nyua f 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780077841201 (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0077841204 (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780078024078 (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0078024072 (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781259010651 (international edition)
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201904301155
Level of effort used to assign nonsubject heading access points AUTHORITY
Level of effort used to assign subject headings 201811121239
Level of effort used to assign classification saini
Level of effort used to assign subject headings 201506011136
Level of effort used to assign classification saini
Level of effort used to assign subject headings 201412301122
Level of effort used to assign classification amy2
-- 201410271232
-- dilla
040 ## - CATALOGING SOURCE
Original cataloging agency UMP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HD9980.5 .F58 2014
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Fitzsimmons, James A.
245 10 - TITLE STATEMENT
Title Service management :
Remainder of title operations, strategy, information technology /
Statement of responsibility, etc. James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi
250 ## - EDITION STATEMENT
Edition statement 8th ed.
250 ## - EDITION STATEMENT
Edition statement International Edition
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York, NY :
Name of publisher, distributor, etc. McGraw-Hill,
Date of publication, distribution, etc. 2014
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 524 p. :
Other physical details ill. ;
Dimensions 28 cm.
490 0# - SERIES STATEMENT
Series statement The McGraw-Hill/Irwin series operations and decision sciences
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Management
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Fitzsimmons, Mona J.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Bordoloi, Sanjeev
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Koha issues (borrowed), all copies 1
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total checkouts Total renewals Full call number Barcode Date last seen Date last checked out Copy number Cost, replacement price Price effective from Koha item type Public note
  Not lost     UMPLIB PEKAN UMPLIB PEKAN 04/09/2019 847.31 1 1 HD9980.5 .F58 2014 0000096970 09/03/2021 21/10/2020 1 847.31 04/09/2019 Open Shelf  
  Not lost     UMPLIB PEKAN UMPLIB PEKAN 04/09/2019 847.31     HD9980.5 .F58 2014 0000119284 04/09/2019   2 847.31 04/09/2019 Open Shelf c.2

Perpustakaan Universiti Malaysia Pahang Al-Sultan Abdullah
26600 Pekan, Pahang Darul Makmur
Phone: +609 431 5063 (Gambang) / +609 431 5035 (Pekan)
Email: umplibrary@umpsa.edu.my

Connect With Us