Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi

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Material type: Text

TextSeries: The McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York, NY : McGraw-Hill, 2014Edition: 8th ed; International EditionDescription: xviii, 524 p. : ill. ; 28 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Notes	Date due	Barcode
Open Shelf	UMPLIB PEKAN	HD9980.5 .F58 2014 (Browse shelf(Opens below))	1	Available			0000096970
Open Shelf	UMPLIB PEKAN	HD9980.5 .F58 2014 (Browse shelf(Opens below))	2	Available	c.2		0000119284

Includes bibliographical references and index