MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01460ngm a2200301 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000000055 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KUKTEM |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251117113512.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
t2003 at 23 f s vcengd |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
MED0002449(Local) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201906201031 |
| Level of effort used to assign nonsubject heading access points |
amy2 |
| Level of effort used to assign subject headings |
201904301017 |
| Level of effort used to assign classification |
AUTHORITY |
| Level of effort used to assign subject headings |
201107132309 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
201003090940 |
| Level of effort used to assign classification |
iswan |
| -- |
200606141057 |
| -- |
VLOAD |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UMP |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
dvd TS156.6 C66 2003 |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Connor the ISO 9001:2000 road movie |
| Medium |
[video recording] : |
| Remainder of title |
leadership skills for customer satisfaction / |
| Statement of responsibility, etc. |
written and produced by Nicholas and Smith |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Australia: |
| Name of publisher, distributor, etc. |
Nicholas and Smith Pty Ltd, |
| Date of publication, distribution, etc. |
c2003 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 digital video disc (29 min.): sd. col.; |
| Dimensions |
12cm +; 1 CD-ROM Facilitator's guide and slide presentation |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Title from disc label. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Non academic and student for internal use only |
| 500 ## - GENERAL NOTE |
|---|
| General note |
CD 1332 |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
This series is about the challenge in ISO 9001:2000 in achieving customer satisfaction and it gives managers the 11 leadership skills and actions which help them move from managers to leaders of customer satisfaction |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Leadership |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Quality assurance |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Executive ability |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Quality |
| General subdivision |
Management |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer satisfaction |
| 710 22 - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Nicholas and Smith Pty Ltd |