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Quality customer service : how to win with the customer / William B. Martin
Material type:
TextSeries: A Fifty-minute seriesPublication details: Menlo Park, CA: Crisp Publications, 2001Edition: 4th edDescription: viii, 110 p. : ill. ; 26 cm. + 1 computer discISBN: - 1560525991
- Quality customer service [electronic resource] : visual crisp interactive
| Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode | |
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UMPLIB GAMBANG | HF5415.5 .M37 2001 (Browse shelf(Opens below)) | 1 | Available | 0000006852 | |||
Accompanying Material
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UMPLIB GAMBANG | CD 1824 | HF5415.5 .M37 2001 (Browse shelf(Opens below)) | 1 | Available | 0000018913 | |||
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Open Shelf
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UMPLIB GAMBANG | HF5415.5 .M37 2001 (Browse shelf(Opens below)) | 2 | Available | c. 2 | 0000018912 |