Quality customer service : satisfy customers-it's everybody's job / William B. Martin

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Material type: Text

TextSeries: Fifty-Minute seriesPublication details: [Rochester, N.Y.] : Axzo Press, c2009Edition: 5th edDescription: ii, 104 p. : ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.5 .M37 2009 (Browse shelf(Opens below))	1	Available		0000058657

Rev. ed. of: Quality customer service : how to win with the customer / William B. Martin. 4th ed. c2001

Includes bibliographical references