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Superior customer value : strategies for winning and retaining customers / Art Weinstein
Material type:
TextPublication details: Boca Raton, FL : CRC Press, 2012Edition: 3rd edDescription: xvii, 301 p. : ill. ; c 25 cm. + 2 videodiscs (4 3/4 in.)ISBN: - 9781439861288
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Open Shelf
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UMPLIB GAMBANG | HF5415.5 .W45 2012 (Browse shelf(Opens below)) | 1 | Available | 0000080521 | ||
Accompanying Material
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UMPLIB GAMBANG | CD 7823 | HF5415.5 .W45 2012 (Browse shelf(Opens below)) | 1 | Available | 0000080523 | ||
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Accompanying Material
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UMPLIB GAMBANG | CD 7822 | HF5415.5 .W45 2012 (Browse shelf(Opens below)) | 1 | Available | 0000080522 |
Includes bibliographical references and index