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You can't win a fight with your client and 49 other rules for providing great services / Tom Markert by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : HarperCollins Pub., 2007
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .M37 2007.

Writing / Nick Brieger by Series: Collins English for business
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: London : HarperCollins, 2011
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5718.3 .B75 2011.

Why Mars & Venus collide : improving relationships by understanding how men and women cope differently with stress / John Gray by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : HarperCollins, c2008
Other title:
  • Why Mars and Venus collide
Online resources:
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: BF575.S75 G73 2008.

Where rainbows end / Cecelia Ahern by
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Publication details: London : HarperCollins Pub., 2005
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: PR6051.H47 W44 2005 fic.

What makes you tick? : how successful people do it and what you can learn from them / Michael J. Berland, Douglas E. Schoen by
Material type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: General;
Publisher: New York : HarperCollins, 2009Copyright date: ©2009
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5386 .B47 2009.

What every body is saying: an ex-FBI agent's guide to speed-reading people / Joe Navarro with Marvin Karlins by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: New York : HarperCollins Pub., c2008
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: BF637 .N66 N38 2008.

A weekend with Mr. Darcy / Victoria Connelly by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : HarperCollins Pub. Ltd., 2011
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: PR6103.O547 W44 2011 fic.

Vanity fair / William Makepeace Thackeray by Series: Collins Classics
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Publication details: London : HarperCollins, 2011
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: PZ3.T325 V36 2011 fic.

Under heaven / Guy Gavriel Kay by
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Publication details: London : HarperCollins Pub., 2010
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: PR9199.3.K39 U53 2010 fic.

Twelve red herrings / Jeffrey Archer by
Material type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: General;
Publisher: London : HarperCollins Publishers, 1994Copyright date: ©1994
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: PR6051 .R285 T84 1994 fic.

The ten-day MBA : a step-by-step guide to mastering the skills taught in America's top business schools / Steven Silbiger by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, NY : HarperCollins, 2012
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5381 .S55 2012. UMPLIB PEKAN (1)Call number: HF5381 .S55 2012.

Surviving a shark attack (on land) : overcoming betrayal and dealing with revenge / Laura Schlessinger by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, NY : HarperCollins Pub., 2011
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: BJ1500.B47 S35 2011.

Stress less, accomplish more : meditation for extraordinary performance / Emily Fletcher by
Edition: First edition
Material type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: Adult;
Publisher: New York : William Morrow, an imprint of HarperCollins Publishers, 2019Copyright date: ©2019
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: BF637 .F54 2019.

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits / John A. Goodman, Scott M. Broetzmann by
Edition: Second Edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : HarperCollins Leadership, an imprint of HarperCollins, 2019Copyright date: © 2019
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .G66 2019.

A stranger in the mirror / by Sidney Sheldon by
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Publication details: New York : HarperCollins Pub., c1976
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: PS3569.H3927 S77 1976 fic.

Speaking / James Schofield & Anna Osborn by Series: Collins English for business
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: London : HarperCollins, 2011
Other title:
  • English for business speaking
Availability: Items available for loan: UMPLIB PEKAN (2)Call number: PE1115 .S36 2011, ...

Speak with impact : how to command the room and influence others / Allison Shapira. by
Material type: Article Article; Format: regular print ; Literary form: Not fiction ; Audience: General;
Publisher: Nashville, Tennessee : HarperCollins Leadership, an imprint of HarperCollins, 2018Copyright date: ©2018
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: PN4129.15 .S53 2018.

So much for that / Lionel Shriver by
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Publication details: London : HarperCollins, c2010
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: PS3569.H742 S6 2010 fic.

Sidney Sheldon's after the darkness / Tilly Bagshawe by
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Publication details: London : HarperCollins, 2010
Other title:
  • After the darkness
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: PR6102.A525 S53 2010 fic.

Sidney Sheldon’s chasing tomorrow / Tilly Bagshawe by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: London : HarperCollins, 2014
Other title:
  • Chasing tomorrow
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: PR6102.A525 S53 2014 fic.

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