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		Wired and dangerous : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson by Bell, Chip R Patterson, John R Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: San Francisco : Berrett-Koehler Publishers, c2011 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .B45 2011. Place hold Log in to add tags Add to cart (remove)
		Take their breath away : how imaginative service creates devoted customers / Chip R. Bell and John R. Patterson by Bell, Chip R Patterson, John R Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : John Wiley & Sons, c2009 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .B43 2009. Place hold Log in to add tags Add to cart (remove)
		Managers as mentors : building partnerships for learning / Chip R. Bell and Marshall Goldsmith by Bell, Chip R Goldsmith, Marshall Edition: 3rd ed., revised and expanded Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: San Francisco, CA : Berrett-Koehler Publishers, 2013 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5385 .B45 2013. Place hold Log in to add tags Add to cart (remove)

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