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		Understanding and implementing ISO 9000:2000 / David L. Goetsch, Stanley B. Davis by Goetsch, David L Davis, Stanley B Edition: 2nd ed. Material type: Text; Literary form: Not fiction ; Audience: General; Publication details: Upper Saddle River, NJ: Prentice Hall, 2002 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: TS156.6 .G62 2002. UMPLIB PEKAN (1)Call number: TS156.6 .G62 2002. Place hold Log in to add tags Add to cart (remove)
		Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis by Goetsch, David L Davis, Stanley Goetsch, David L. Quality management Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N.J. : Prentice Hall, c2010 Online resources: Table of contents only Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD62.15 .G64 2010. Place hold Log in to add tags Add to cart (remove)
		Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis by Goetsch, David L Davis, Stanley Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston : Pearson, 2013 Availability: Items available for loan: UMPLIB PEKAN (2)Call number: HD62.15 .G64 2013, ... Place hold Log in to add tags Add to cart (remove)
		Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. by Goetsch, David L Davis, Stanley Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003 Availability: Items available for loan: UMPLIB GAMBANG (5)Call number: HD62.15 .G63 2003, ... Place hold Log in to add tags Add to cart (remove)
		Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis by Goetsch, David L Davis, Stanley B Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, 2006 Availability: Items available for loan: UMPLIB GAMBANG (2)Call number: HD62.15 .G64 2006, ... Place hold Log in to add tags Add to cart (remove)
		ISO 14000 environmental management / David L. Goetsch, Stanley B. Davis by Goetsch, David L Davis, Stanley B Material type: Text Publication details: Upper Saddle River, NJ: Prentice Hall, 2001 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: TS155.7 .G63 2001. Place hold Log in to add tags Add to cart (remove)
		Introduction to total quality / David L. Goetsch, Stanley B. Davis by Goetsch, David L [author.] Davis, Stanley B [author.] Edition: Second Edition Material type: Text; Format: regular print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, New Jersey : Prentice Hall, 1997Copyright date: © 1997 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: TS156 .G64 1997. Place hold Log in to add tags Add to cart (remove)
		Effective customer service : ten steps for technical professions / David L. Goetsch, Stanley B. Davis by Goetsch, David L Davis, Stanley, 1931- Series: NetEffect series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2004 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .G64 2004. Place hold Log in to add tags Add to cart (remove)