Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk

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Material type: Text

TextPublication details: Mason, Ohio : South-Western College Pub, 2008Description: xvi, 511 p. : ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB GAMBANG	HF5415.55 .B37 2008 (Browse shelf(Opens below))	1	Available		0000033620

Includes bibliographical references and index