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Emotional intelligence for project managers : the people skills you need to achieve outstanding results / Anthony C. Mersino by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, 2013
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD69.P75 M47 2013.

The emotional intelligence activity book : 50 activities for developing EQ at work / Adele B. Lynn by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, 2002
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: BF576.3 .L56 2002.

The elements of power : lessons on leadership and influence / Terry R. Bacon by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM American Management Association, c2011
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HD57.7 .B33 2011.

The economy of you : discover your inner entrepreneur and recession-proof your life / Kimberly Palmer by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, American Management Association, 2014
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HD5110 .P35 2014.

eBay the smart way : selling, buying, and profiting on the Web's #1 auction site / Joseph T. Sinclair by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, c2005
Online resources:
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5478 .S56 2005.

E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke, Tom Connellan by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, 2001
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.52 .Z46 2001.

Distributed data warehousing using Web technology : how to build a more cost-effective and flexible warehouse / R. A. Moeller by
Material type: Text Text
Publication details: New York : AMACOM, 2001
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: QA76.9.D37 M64 2001.

Discipline without punishment : the proven strategy that turns problem employees into superior performers / Richard C. Grote by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Amacom-American Management Association, 2006
Online resources:
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5549.5.L3 G76 2006.

The discipline miracle : the clinically proven system for raising happy, healthy, and well-behaved kids / Linda Pearson by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, c2006
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HQ770.4 .P43 2006.

Disagreements, disputes, and all-out war [electronic resource] : 3 simple steps for dealing with any kind of conflict / Gini Graham Scott by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2008
Online resources:
Availability: Items available for reference: UMPLIB GAMBANG: Not for loan (1)Call number: HD42 .S36 2008.

Digital rush : nine internet start-ups in the race for dot-com riches / Jonathan R. Aspatore with Alicia Abell by
Material type: Text Text
Publication details: New York: AMACOM, c2001
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5548.32 .A83 2001.

The customer service survival kit : what to say to defuse even the worst customer situations / Richard S. Gallagher ; foreword by Carol Roth by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM American Management Association, c2013
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .G35 2013.

Customer-centered products : creating successful products through smart requirements management / Ivy F. Hooks and Kristin A. Farry by
Material type: Text Text
Publication details: New York: AMACOM, 2001
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: TS170 .H66 2000.

The cultural intelligence difference : master the one skill you can’t do without in today’s global economy / David Livermore by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, American Management Association, 2011
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5549.5.M5 L58 2011.

The critical thinking tool kit : spark your team's creativity with 35 problem solving activities / Marlene Caroselli by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM Books, c2011
Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HD53 .C37 2011.

Creating Web-based training : a step-by-step guide to designing effective E-learning / Joseph T. Sinclair, Lani Wallin Sinclair, Joseph G. Lansing. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Other title:
  • Creating web-based training
Availability: Items available for loan: UMPLIB GAMBANG (2)Call number: HF5549.5.T7 S56 2002, ...

Corporate agility : a revolutionary new model for competing in a flat world / Charles E. Grantham, James P. Ware, Cory Williamson by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : Amacom-American Management Association, c2007
Online resources:
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD30.28 .G74 2007.

The complete guide to training delivery : a competency-based approach / Stephen B. King, Marsha King and William J. Rothwell by
Material type: Text Text
Publication details: New York: AMACOM, 2001
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: LB1027.47 .K49 2001.

Communications skills for project managers / G. Michael Campbell by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, NY : AMACOM, c2009
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD69.P75 C36 2009.

Coaching for emotional intelligence : the secret to developing the star potential in your employees / Bob Wall by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, c2007
Online resources:
Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5549.5.C53 W35 2007.

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