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		Influencer : the power to change anything / Kerry Patterson ... [et al.] by Patterson, Kerry Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2008 Other title: Influencer Online resources: Click here to access Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: BF774 .I54 2008. Items available for reference: UMPLIB GAMBANG: Not for loan (1)Call number: BF774 .I54 2008. Place hold Log in to add tags Add to cart (remove)
		Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.]. by Patterson, Kerry, 1946- Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw-Hill, c2002 Online resources: Contributor biographical information Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: BF637.C45 C78 2002. Place hold Log in to add tags Add to cart (remove)
		Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.] by Patterson, Kerry Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: BF637.C45 C78 2012. Place hold Log in to add tags Add to cart (remove)
		Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson ... [et al.] by Patterson, Kerry Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York : McGraw-Hill , 2005 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HM1121 .C78 2005. Place hold Log in to add tags Add to cart (remove)