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		World class IT service delivery / Peter Wheatcroft. by Wheatcroft, Peter British Computer Society Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Swindon, U.K. : BCS, 2008 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD30.2 .W46 2008. Place hold Log in to add tags Add to cart (remove)
		ITIL foundation all-in-one exam guide / Jim Davies by Davies, Jim, 1964- Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, NY : b McGraw-Hill Education, 2016 Availability: Items available for loan: UMPLIB GAMBANG (2)Call number: T58.64 .D38 2016, ... Place hold Log in to add tags Add to cart (remove)
		No cover image available International journal of decision support system technology Material type: Continuing resource; Format: print Publication details: Hershey, PA: IGI Global; 2009 Online resources: Click here to access online Availability: Items available for reference: UMPLIB GAMBANG: Not for loan (1)Call number: QA76.9.T43. Log in to add tags Add to cart (remove)
		A guide to service desk concepts / Donna Knapp by Knapp, Donna Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Mason, Ohio : Course Technology Cengage Learning, 2014 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .K53 2014. Place hold Log in to add tags Add to cart (remove)
		A guide to customer service skills for the help desk professional / Donna Knapp by Knapp, Donna Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, MA : Thomson Course Technology, 2005 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD9696.2 .K53 2005. Place hold Log in to add tags Add to cart (remove)
		A guide to computer user support for help desk and support specialists / Fred Beisse by Beisse, Fred Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, MA : Cengage Learning, c2013 Other title: Microsoft project professional 2010 Availability: Items available for loan: UMPLIB GAMBANG (3)Call number: HD9696.67.A2 B45 2013, ... Place hold Log in to add tags Add to cart (remove)
		Delivering world-class technical support / Navtej (Kay) Khandpur and Lori Laub by Khandpur, Navtej Laub, Lori Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : Wiley, c1997 Online resources: Table of Contents Availability: Items available for loan: UMPLIB PEKAN (1)Call number: QA76.9.T43 K52 1997. Place hold Log in to add tags Add to cart (remove)
		Bring your own devices (BYOD) survival guide / Jessica Keyes by Keyes,Jessica Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boca Raton, FL : Auerbach Publications, 2013 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: QA76.9 .T43 K49 2013. Place hold Log in to add tags Add to cart (remove)