Your search returned 34 results.

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		Winning the customer : turn consumers into fans and get them to spend more / Lou Imbriano, Elizabeth King by Imbriano, Lou Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415 .I43 2012. Place hold Log in to add tags Add to cart (remove)
		What’s the secret? : to providing a world-class customer experience / John R. DiJulius by DiJulius, John R Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, NJ : Wiley , 2008 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .D55 2008. Place hold Log in to add tags Add to cart (remove)
		UX for lean startups : faster, smarter user experience research and design / Laura Klein by Klein, Laura Series: Lean series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Sebastopol, CA : O'Reilly Media, 2013 Other title: User experience for lean startups Availability: Items available for loan: UMPLIB PEKAN (1)Call number: QA76.9.H85 K54 2013. Place hold Log in to add tags Add to cart (remove)
		The ten principles behind great customer experiences / Matt Watkinson by Watkinson, Matt Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York : FT Press, 2013 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .W38 2013. Place hold Log in to add tags Add to cart (remove)
		Take their breath away : how imaginative service creates devoted customers / Chip R. Bell and John R. Patterson by Bell, Chip R Patterson, John R Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : John Wiley & Sons, c2009 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .B43 2009. Place hold Log in to add tags Add to cart (remove)
		No cover image available A study on service quality in relations towards customer satisfaction among express bus customer in Kuantan / Nor Fillianie Aziz by Nor Fillianie Aziz Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Kuantan, Pahang : UMP, 2013 Dissertation note: Project Paper (Bachelors of Industrial Technology Management with Honours) -- Universiti Malaysia Pahang – 2013 Availability: Items available for reference: UMPLIB GAMBANG: Not for loan (2)Call number: HD9980 .F55 2013 r Bc., ... Log in to add tags Add to cart (remove)
		No cover image available A study on public transport quality of service from user of view (casestudy: Kota Kinabalu) / Muhammad Ismail Jaafar by Muhammad Ismail Jaafar Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Kuantan, Pahang : UMP, 2014 Dissertation note: Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014 Availability: Items available for reference: UMPLIB GAMBANG: Not for loan (1)Call number: HD9980 .I86 2014 r Bc.. Log in to add tags Add to cart (remove)
		Sell the brand first : how to sell your brand and create lasting customer loyalty / Dan Stiff by Stiff, Dan Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw-Hill, 2006 Online resources: Click here to access online Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD69.B7 S75 2006. Place hold Log in to add tags Add to cart (remove)
		Responsible corporate strategy in construction and engineering : "doing the right thing?" / Martin Loosemore and Florence Phua by Loosemore, Martin Phua, Florence Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London ; New York : Spon Press, 2011 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD9715.A2 L66 2011. Place hold Log in to add tags Add to cart (remove)
		Relationship marketing and customer relationship management / contributors, Li Ling-yee ... (et al.) ; edited and compiled by Koros Press Editorial Board by Ling-yee, Li Koros Press Editorial Board Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London, UK : Koros Press, 2015 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.55 .R45 2015. Place hold Log in to add tags Add to cart (remove)
		No cover image available Relationship between quality service determinants with the quality of cleaning service / Umi Nur Ai'syah Zulkefli by Umi Nur Ai'syah Zulkefli Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Kuantan, Pahang : UMP, 2015 Dissertation note: Project paper (Bachelor of Project Management with Honours) -- Universiti Malaysia Pahang - 2015 Online resources: Access in library only Availability: Not available: UMPLIB GAMBANG: In Transit (2). Log in to add tags Add to cart (remove)
		No cover image available Public transport in Kuantan: passenger's valuation of quality in bus service with focus on comfort, convenience and safety / Mushamiza Romli by Mushamiza Romli Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Kuantan, Pahang : UMP, 2014 Dissertation note: Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014 Availability: Items available for reference: UMPLIB GAMBANG: Not for loan (1)Call number: HD9980 .M87 2014 r Bc.. Log in to add tags Add to cart (remove)
		Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson by Colquitt, Jason Lepine, Jeffery A Wesson, Michael J Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw-Hill Irwin, c2009 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD58.7 .C65 2009. Place hold Log in to add tags Add to cart (remove)
		Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. LePine, Michael J. Wesson by Colquitt, Jason Wesson, Michael J Lepine, Jeffery A Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, NY : McGraw-Hill Education, 2015 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HD58.7 .C65 2015. Place hold Log in to add tags Add to cart (remove)
		Measuring customer satisfaction / Richard F. Gerson by Gerson, Richard F Series: A Fifty-minute series Material type: Text; Literary form: Not fiction ; Audience: General; Publication details: Menlo Park, CA: Crisp Publications, 1993 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .G47 1993. Place hold Log in to add tags Add to cart (remove)
		Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods / Bob E. Hayes by Hayes, Bob E Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Milwaukee, Wis. : ASQ Quality Press, 2008 Online resources: Table of contents only Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.335 .H39 2008. Place hold Log in to add tags Add to cart (remove)
		Jobs to be done : a roadmap for customer-centered innovation / Stephen Wunker, Jessica Wattman, David Farber by Wunker, Stephen M [author.] Wattman, Jessica [author.] Farber, David R [author.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publisher: New York City : AMACOM, 2017Copyright date: ©2017 Availability: Not available: UMPLIB PEKAN: Final Processing (1). Place hold Log in to add tags Add to cart (remove)
		Improving performance and enhancing competitiveness : in search of innovative solutions / editors : Siti Nabiha Abdul Khalid, Fathyah Hashim, Christopher Richardson by Siti Nabiha Abdul Khalid Fathyah Hashim Richardson, Christopher Series: School imprint series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Pulau Pinang : Penerbit Universiti Sains Malaysia, 2013 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD58.9 .I47 2013. UMPLIB PEKAN (1)Call number: HD58.9 .I47 2013. Place hold Log in to add tags Add to cart (remove)
		No cover image available Exploring the provision of bus service for historical sites in south of Xi'an city / Zhang Fang by Zhang, Fang Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Kuantan, Pahang : UMP, 2013 Dissertation note: Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014 Availability: Items available for reference: UMPLIB GAMBANG: Not for loan (1)Call number: HD9980 .Z43 2013 r Bc.. Log in to add tags Add to cart (remove)
		Evolusi kaedah pengukuran kepuasan dalam industri pembinaan / Md. Asrul Nasid Masrom by Md. Asrul Nasid Masrom [author.] Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: Batu Pahat, Johor : Penerbit UTHM 2018 Online resources: Click here to access (Direct Link) Availability: Items available for loan: UMPLIB PEKAN (1)Call number: TH438 .A87 2018. Place hold Log in to add tags Add to cart (remove)

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Your search returned 34 results.