Your search returned 110 results.

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		You can't win a fight with your client and 49 other rules for providing great services / Tom Markert by Markert, Tom Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : HarperCollins Pub., 2007 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .M37 2007. Place hold Log in to add tags Add to cart (remove)
		Working with Microsoft Dynamics CRM 4.0 / Jim Steger, Mike Snyder by Steger, Jim Snyder, Mike Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Redmond, Wash. : Microsoft Press, c2008 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .S84 2008. Place hold Log in to add tags Add to cart (remove)
		Wired and dangerous : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson by Bell, Chip R Patterson, John R Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: San Francisco : Berrett-Koehler Publishers, c2011 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .B45 2011. Place hold Log in to add tags Add to cart (remove)
		Winning in service markets : success through people, technology and strategy / Jochen Wirtz by Wirtz, Jochen Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New Jersey : WS Professional, 2017 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HD9980.5 .W57 2017. Place hold Log in to add tags Add to cart (remove)
		Why should anyone buy from you? : earn customer trust to drive business success / Justin Basini by Basini, Justin Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Harlow, England ; New York : Financial Times/Prentice Hall Pearson, c2011 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5438.25 .B37 2011. Place hold Log in to add tags Add to cart (remove)
		Why customers would rather have a smartphone than a car : relationship retailing as an opportunity / Cor Molenaar by Molenaar, Cor Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Farnham, Surrey, England : Gower, 2015 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.32 .M65 2015. Place hold Log in to add tags Add to cart (remove)
		When core values are strategic : how the basic values of Procter & Gamble transformed leadership at Fortune 500 companies / Rick Tocquigny, with Andy Butcher by Tocquigny, Rick Butcher, Andy Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N. J. : FT Press, c2012 Availability: Not available: UMPLIB PEKAN: Lost (1). Log in to add tags Add to cart (remove)
		What the customer wants you to know : how everybody needs to think differently about sales / Ram Charan by Charan, Ram Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : Portfolio, 2007 Online resources: Table of contents only Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5438.4 .C43 2007. Place hold Log in to add tags Add to cart (remove)
		Value-based pricing : drive sales and boost your bottom line by creating, communicating and capturing customer value / Harry Macdivitt and Mike Wilkins by Macdivitt, Harry Wilkinson, Mike Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5416.5 .M33 2012. Place hold Log in to add tags Add to cart (remove)
		No cover image available Turn clicks into customers : proven marketing techniques for converting online traffic into revenue / \|c Duane Forrester. by Forrester, Duane [author.] Material type: Text; Format: regular print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : McGraw-Hill, 2010Copyright date: ©2010 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.1265 .F67 2010. Place hold Log in to add tags Add to cart (remove)
		Total value development : how to drive service innovation / Frank M. Hull, Christopher David Storey by Hull, Frank M Storey, Christopher David Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Imperial College Press, 2016 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HD62.15 .H85 2016. Place hold Log in to add tags Add to cart (remove)
		Tools of Communication in Customer Relationship Management / editor, R.P Rai by Rai, R.P Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Birmingham : Koros Press, 2012 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .T66 2012. Place hold Log in to add tags Add to cart (remove)
		Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy / Bill Stinnett by Stinnett, Bill Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw-Hill, 2005 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.32 .S75 2005. Place hold Log in to add tags Add to cart (remove)
		No cover image available Theory, practice and techniques in customer relationship management / editors, Aleksandar Mratinkovic, Dan Piestun, Hazem Shawky Fouda, Felecia Killings, Sandra El Hajj, Fozia Parveen, Igor Krunic, Jovan Pehcevski, Tanjina Nur, Stephen by Mratinkovic, Aleksandar [editor.] Piestun, Dan [editor.] Shawky Fouda, Hazem [editor.] Killings, Felecia [editor.] El Hajj, Sandra [editor.] Parveen, Fozia [editor.] Krunic, Igor [editor.] Pehcevski, Jovan [editor.] Nur, Tanjina [editor.] Stephen [editor.] Material type: Text; Format: print regular print ; Literary form: Not fiction ; Audience: General; United State : 3G E-learning, 2018© 2018 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .T44 2018. Place hold Log in to add tags Add to cart (remove)
		The ten principles behind great customer experiences / Matt Watkinson by Watkinson, Matt Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York : FT Press, 2013 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .W38 2013. Place hold Log in to add tags Add to cart (remove)
		Taming the search-and-switch customer : earning customer loyalty in a compulsion-to-compare world / Jill Griffin by Griffin, Jill Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: San Francisco, CA : Jossey-Bass, c2009 Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .G75 2009. Place hold Log in to add tags Add to cart (remove)
		Tactical transparency : how leaders can leverage social media to maximize value and build their brand / Shel Holtz, John C. Havens ; foreword by Lynne D. Johnson by Holtz, Shel Havens, John C International Association of Business Communicators Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: San Francisco, CA : Jossey-Bass, c2009 Online resources: Table of contents only Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .H64 2009. Place hold Log in to add tags Add to cart (remove)
		SuperSTAR customer service : it's all about C.A.R.E. / Rick Conlow, Doug Watsabaugh by Conlow, Rick Watsabaugh, Doug Series: Fifty-minute series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: [Rochester, N.Y.] : Axzo Press, c2009 Other title: SuperSTAR customer service : it's all about customers are really everything Availability: Items available for loan: UMPLIB GAMBANG (1)Call number: HF5415.5 .C66 2009. Place hold Log in to add tags Add to cart (remove)
		Strategies in customer relationship management / R. P. Rai, editor by Rai, R. P Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Birmingham, UK : Koros Press Limited, c2012 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .S77 2012. Place hold Log in to add tags Add to cart (remove)
		Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits / John A. Goodman, Scott M. Broetzmann by Goodman, John A [author.] Broetzmann, Scott M [author.] Edition: Second Edition Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : HarperCollins Leadership, an imprint of HarperCollins, 2019Copyright date: © 2019 Availability: Items available for loan: UMPLIB PEKAN (1)Call number: HF5415.5 .G66 2019. Place hold Log in to add tags Add to cart (remove)

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Your search returned 110 results.